Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. Creeps? Close • Posted by just now. Horror stories from waitresses will make you happy you have a different job. Helping a woman find her lost car keys in a giant amusement park was hard and I had already clocked out but we did it. 556K views. I ordered accessories for my phone and after I signed the agreement for the actual accessories I wanted hours later I received an email stating my bill would be over $300. From customers defecating in aisles, to some threatening to gun down employees, to others just being downright physically and verbally abusive. Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. Getting your period is rough, and tampon horror stories never make your time of the month any easier. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. Why did you guys drive this giant truck over? Lawyer let his brother use his laptop sleeve (with laptop inside) as a pillow, which cracked the screen, then demanded I replace his computer. It was a busy facility, so we'd have WAVES of people crowded around it. I ordered 3 unlimited lines with Just Kids on one line. And nothing sends a shiver up our spines quite like a customer service horror story from hell! At one point a real live human even called to remind me. More From Thought Catalog. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. But only 2 people worked it, sometimes one. Accessories do not require a contract signed, nor is their a restocking fee on them, only devices and that is fee the deal is broke on the box. I got the job and they assigned me to the flooring department which also includes moving boxes, storage totes, blinds and shades. People can be barbaric in restaurants. 8 stories of bad customer service. I literally wanted to punch this guy, you cannot even begin to understand the immense frustration involved in him just lying to me about having a usb hub over and over again for two hours. Retail/customer service workers of Reddit, what is your horror story? I'm gonna think of a witty response to this in one hour. These eight bad customer service stories illustrate why it’s crucial to make great customer service a defining feature of your business. In 2013, while Druga was raising two children of her own a few miles from her childhood home outside Pittsburgh, she wrote about the hat man on a Reddit horror forum titled Nosleep. Cashiers Share Crazy Retail Customer Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. ... was dragged down the aisle by her parents. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. Seems reasonable. Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … Everyone has a story of an embarrassing moment at work, a nasty boss, or an unbearable coworker — but these stories go above and beyond. Not necessarily our experience, but my fiancé and I were waiting to be seated at the Carnation Cafe at Disneyland. 0 comments. so this guy called up and the first thing I asked him after finding out what his problem was is if he had it hooked up to a hub, and if he did was the hub powered. About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." They wanted to charge me 7+$ to pay.... nope I screen recorded me finally paying my bill myself but low and behold there was a charge on my next bill for assistance in paying. Get a funny take on today's popular news, entertainment, lifestyle, and video content -- all written by the people who bring you those funny ecards. Unfortunately, customer service nightmares are all too common, but they do tend to pick up quite a bit of steam on the internet, because honestly, we’ve all been there. All the attractions weren't bad to work. So it was always just a mass of people standing in front of the counter, shouting and pushing to be the next one served. I've filed a complaint with the Better Business Bureau and will continue to fight for resolution but I've NEVER before experienced such blatant disregard and avoidance of customer issues. 8 stories of bad customer service. While working the counter, a man came in and tried to get a refund for a five-year-old gaming console. That was not a good experience. So I worked at an arcade. They'd INSTEAD wait until they're with you, and then take 2 years (20 minutes normally.) She spent a few hours at my coffee shop just yelling and screaming. One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. 21 Call Center Horror Stories That'll Give You Nightmares ... A customer requested a call back because her son's savings account had been getting service charges for … Retail horror stories - Who's got good ones? Called again, fees were reversed.... next bill, fees back on the bill, Called again, fees reversed again.... next month same thing - took then 3 billing cycles to reverse the fees. 100% Upvoted. I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. share. Anyone else? Well, one customer made an unsavory choice at a GameStop, leaving the store manager to deal with the repercussions. I hear him in the background fiddling around with some wires and then all the sudden I hear the printer printing. "Just those for you tonight, sir?" If you'd like to return your items I will gladly call the manager to process a refund.". Press J to jump to the feed. save. If you have a nickel I'd-" "I DON'T HAVE A FUCKING NICKEL! report. I got the job and they assigned me to the flooring department which also includes moving boxes, storage totes, blinds and shades. "You got it, that will be $15.05 please." I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. Here’s a few customer service horror stories from 2018 and 2019 that will make … Archived [Stories] Customer Service People of Reddit: What are your horror stories? I even offered to pay for whatever she wanted to buy when I saw she was that upset, but she refused and made a written complaint to the authorities. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." 20 Short Horror Stories From Reddit That Are Way Better Than Most Horror Movies You’ve Ever Watched ... Keith made up a story about where he found the … Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. 0 comments. Working that is hell. Tick the box for mediation and email it in. At least for me. Bad customer service is all the rage these days. Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … People that rent out their personal property as a service (Lyft, Uber, Getaround, etc.) I didn't qualify to pay my bill? Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. Bad encounters? Noooooo. Home Depot Sucks. after countless times of me telling him that it needed to be plugged directly into the computer and if it was plugged into a hub that the Hub needed to be powered he finally actually checks. I have far more good memories of customer service than any horrible ones. As a 6 day a week server, I'd love to hear some stories for myself to relate to. Home Depot Sucks. I think I can safely say I am someone's worst customer, and I am okay with that. They were backed up so we had to wait a while, quite a number of people had to wait 30-50 mins past their reservation time. Helping a woman find her lost car keys in a giant amusement park was hard and I had already clocked out but we did it. The sheer joy and happiness somebody expresses when you resolve their issue is far more memorable than any negative interactions. Unfortunately, our registers don't allow for that. I think I can safely say I am someone's worst customer, and I am okay with that. These retail horror stories prove that sometimes there’s just no way to please some people. Two men approach my house and apologize that the dryer isn’t on their truck. 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